gc_SMFC Posted August 3, 2017 Report Share Posted August 3, 2017 Does the website actually work for anyone? Does the website run on chrome or edge? Do I have to phone up/go to the ticket office to purchase tickets for any of our games? Quote Link to comment Share on other sites More sharing options...
shull Posted August 3, 2017 Report Share Posted August 3, 2017 Aye Aye Naw Naw Quote Link to comment Share on other sites More sharing options...
shull Posted August 3, 2017 Report Share Posted August 3, 2017 Yir welcome Quote Link to comment Share on other sites More sharing options...
FTOF Posted August 3, 2017 Report Share Posted August 3, 2017 14 minutes ago, gc_SMFC said: Does the website actually work for anyone? Does the website run on chrome or edge? Do I have to phone up/go to the ticket office to purchase tickets for any of our games? Never had a problem with it, but I'm on plain old IE. Quote Link to comment Share on other sites More sharing options...
rabuddies Posted August 3, 2017 Report Share Posted August 3, 2017 Works fine on Firefox. Quote Link to comment Share on other sites More sharing options...
smcc Posted August 3, 2017 Report Share Posted August 3, 2017 (edited) 2 minutes ago, rabuddies said: Works fine on Firefox. Ditto - as I said on Jul 2nd! Edited August 3, 2017 by smcc Quote Link to comment Share on other sites More sharing options...
rabuddies Posted August 3, 2017 Report Share Posted August 3, 2017 43 minutes ago, smcc said: Ditto - as I said on Jul 2nd! I was on my holidays! Quote Link to comment Share on other sites More sharing options...
Burghbud Posted October 1, 2017 Report Share Posted October 1, 2017 Is anyone else having problems accessing the ticket website this weekend? Quote Link to comment Share on other sites More sharing options...
the barrhead teacher Posted October 1, 2017 Report Share Posted October 1, 2017 I have not had problems so far using chrome but my brother in law constantly has. No obvious reason for the difference Quote Link to comment Share on other sites More sharing options...
shull Posted October 1, 2017 Report Share Posted October 1, 2017 45 minutes ago, Burghbud said: Is anyone else having problems accessing the ticket website this weekend? Seems to be offline presently. Quote Link to comment Share on other sites More sharing options...
Burghbud Posted October 1, 2017 Report Share Posted October 1, 2017 1 hour ago, shull said: Seems to be offline presently. Indeed. Hopefully not for long! Quote Link to comment Share on other sites More sharing options...
div Posted October 2, 2017 Report Share Posted October 2, 2017 The ticketing website is a nightmare. Please note that it is nothing to do with me, it's 100% third party! Here's a summary of what works, what doesn't, and how to get it to work. iPads and iPhones As the website seat plan currently uses Adobe Flash it will not work on iOS devices. There's no fix for this. It will never work until the seat plan is loaded using compatible technology. Apple do not allow Flash applications to load on their devices. Desktops & Laptops Ensure you have the very latest version of Adobe Flash installed. Go to https://get.adobe.com/flashplayer/ Untick the middle column bloatware options of installing McAfee nonsense. Click the install now button to download and install the latest version of Flash Chrome -- White Panel Issue If you have installed the latest version of Flash and still see a white panel in Chrome then try the following; 1) Open Chrome 2) Click the three little dots top right of the browser 3) Click Settings 4) Scroll down and click Advanced 5) Click Content Settings 6) Click Flash 7) Next to "Allow" you will see an "Add" link. Click it 8) Add www.smfctickets.co.uk to the list of sites allowed to run Flash 9)Close your browser and open again and try again Firefox -- Grey Panel Issue If you see a grey panel on Firefox when loading the seat planner you need to enable the Flash plugin. Right click the panel and choose "Enable Plugin" to get the seat planner to load. The site needs to be radically improved but hopefully these steps will help. Quote Link to comment Share on other sites More sharing options...
Tommy Posted October 2, 2017 Report Share Posted October 2, 2017 8 minutes ago, div said: The ticketing website is a nightmare. Please note that it is nothing to do with me, it's 100% third party! Here's a summary of what works, what doesn't, and how to get it to work. iPads and iPhones As the website seat plan currently uses Adobe Flash it will not work on iOS devices. There's no fix for this. It will never work until the seat plan is loaded using compatible technology. Apple do not allow Flash applications to load on their devices. Desktops & Laptops Ensure you have the very latest version of Adobe Flash installed. Go to https://get.adobe.com/flashplayer/ Untick the middle column bloatware options of installing McAfee nonsense. Click the install now button to download and install the latest version of Flash Chrome -- White Panel Issue If you have installed the latest version of Flash and still see a white panel in Chrome then try the following; 1) Open Chrome 2) Click the three little dots top right of the browser 3) Click Settings 4) Scroll down and click Advanced 5) Click Content Settings 6) Click Flash 7) Next to "Allow" you will see an "Add" link. Click it 8) Add www.smfctickets.co.uk to the list of sites allowed to run Flash 9)Close your browser and open again and try again Firefox -- Grey Panel Issue If you see a grey panel on Firefox when loading the seat planner you need to enable the Flash plugin. Right click the panel and choose "Enable Plugin" to get the seat planner to load. The site needs to be radically improved but hopefully these steps will help. I will just keep going to the ground Quote Link to comment Share on other sites More sharing options...
div Posted October 2, 2017 Report Share Posted October 2, 2017 1 minute ago, renfrew said: I will just keep going to the ground Once you've fixed the issue with Flash once, it should work fine Quote Link to comment Share on other sites More sharing options...
Tommy Posted October 2, 2017 Report Share Posted October 2, 2017 8 minutes ago, div said: Once you've fixed the issue with Flash once, it should work fine No point telling me, tell the clever person in my marriage Quote Link to comment Share on other sites More sharing options...
HSS Posted October 2, 2017 Report Share Posted October 2, 2017 1 hour ago, renfrew said: No point telling me, tell the clever person in my marriage She's in Blanco Nero spending your pension on cakes. Quote Link to comment Share on other sites More sharing options...
Tommy Posted October 2, 2017 Report Share Posted October 2, 2017 2 hours ago, HSS said: She's in Blanco Nero spending your pension on cakes. I know and she never even brought me a cake back Quote Link to comment Share on other sites More sharing options...
notabuddie Posted October 2, 2017 Report Share Posted October 2, 2017 To be fair once it works it is fine no issues from my experience Quote Link to comment Share on other sites More sharing options...
Hambud Posted October 2, 2017 Report Share Posted October 2, 2017 Does the website actually work for anyone? Does the website run on chrome or edge? Do I have to phone up/go to the ticket office to purchase tickets for any of our games? I've had problems with it using Chrome. Switch to IE and it works a treat. Quote Link to comment Share on other sites More sharing options...
renfrew bud Posted October 2, 2017 Report Share Posted October 2, 2017 This is the most frustrating site. I have an iPad and iPhone so can't book tickets online. Why can't it be updated to make it easier. Quote Link to comment Share on other sites More sharing options...
renfrew bud Posted October 5, 2017 Report Share Posted October 5, 2017 Right I've logged on to my ticket account on a PC to buy Dumbarton game as I'm season ticket holder and it says it's unavailable. What's this site all about !!!!!Does anybody know ? Quote Link to comment Share on other sites More sharing options...
Cairters_Corner Posted October 5, 2017 Report Share Posted October 5, 2017 Download the 'Puffin' browser app and SMFCTICKETS works on iPads and iPhones. The app is free too. Quote Link to comment Share on other sites More sharing options...
FTOF Posted October 5, 2017 Report Share Posted October 5, 2017 On 02/10/2017 at 11:40 PM, renfrew bud said: This is the most frustrating site. I have an iPad and iPhone so can't book tickets online. Why can't it be updated to make it easier. If you use an iPad, iPhone or MacBook you will be unable to use the system. This is out-with our hands as it is due to a dispute between Apple and Adobe. We are currently trying to resolve the issue, but it involves writing a programme for each of the 8,000 seats within the stadium. Quote Link to comment Share on other sites More sharing options...
renfrew bud Posted October 5, 2017 Report Share Posted October 5, 2017 I'm not on an apple product I'm on a PC and it'll let me buy Saturdays game but against the Dumbarton game it says Unavailable Quote Link to comment Share on other sites More sharing options...
Callum Gilhooley Posted October 6, 2017 Report Share Posted October 6, 2017 This is an embarrassment . Ive been trying to order tickets for hours now. Whats the f**kin point of spending all that money on my new Amstrad 640 if the club are not keeping up with the technology required. Quote Link to comment Share on other sites More sharing options...
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