kevmcnal

Dismal performance yesterday, we could barely manage an attack the whole game and the manager is far too defensive although he probably accepts the team lacks any pace or strength but he should be making changes a lot earlier as you could have took anyone off in midfield or up front as they all had shockers. 
We have far too many players that easily get pushed off the ball against more physical teams and thats not acceptable. A good point but we did look like a championship team yesterday and need to improve big time for the Hamilton game. 
 
 

Agree with Julian regarding things being better organised, I know some folk went to the club after the game to buy his book but left after one drink as he hadnt come in yet,  the club should have told him folk in hospitality will stay an hour or so after game so go into club first as some folk after game only nip in for one drink.
Also, needs to be more respect for any ex players or staff coming into club and reading out teams etc... When Julian was telling a few stories there were so many guys talking in the club it was hard to hear, to be fair the PA system is poor and you cant hear it everywhere in the club but the PA needs to be firmer and shout " Listen guys can I have your attention just for a few minutes ".   
 

sounds like you would be perfect fit for a job mate lol, nobodys fault I was late but I am hardly going to sit in another stand and pay money to watch game on my own when my daughter is sitting in main stand , the club should be welcoming anybody who wants to attend a game even if they are 20 mins late,. . When ticket office shuts they should have a few spares for all parts of ground in main reception, there is no cost involved in that common sense approach.  

sounds like you would be perfect fit for a job mate lol, nobodys fault I was late but I am hardly going to sit in another stand and pay money to watch game on my own when my daughter is sitting in main stand , the club should be welcoming anybody who wants to attend a game even if they are 20 mins late,. . When ticket office shuts they should have a few spares for all parts of ground in main reception, there is no cost involved in that common sense approach.  

Yip, got in after saying it was up to them I wanted to buy ticket for main stand and wasn't bothered either way if I got in it was up to them , the guy mentioned before heard this and sorted it out. 
Mods, you can lock this post if you want as I will sort it out either way with ticket office, lets focus on the big game !
 
 

sounds like you would be perfect fit for a job mate lol, nobodys fault I was late but I am hardly going to sit in another stand and pay money to watch game on my own when my daughter is sitting in main stand , the club should be welcoming anybody who wants to attend a game even if they are 20 mins late,. . When ticket office shuts they should have a few spares for all parts of ground in main reception, there is no cost involved in that common sense approach.  

sounds like you would be perfect fit for a job mate lol, nobodys fault I was late but I am hardly going to sit in another stand and pay money to watch game on my own when my daughter is sitting in main stand , the club should be welcoming anybody who wants to attend a game even if they are 20 mins late,. . When ticket office shuts they should have a few spares for all parts of ground in main reception, there is no cost involved in that common sense approach.  

I'm with you Kev. I think everyone should change everything to suit you.

Would not say Kev is asking something that could not be fixed easily , however I'm sure training in customer service is not a high priority at most clubs but common sense you would like to think would prevail.

Thanks guys, I emailed the liaison officer so will wait and hear. If they cant do anything I will just use the tickets and probably ask a mate who might normally go to main stand to come along with me.
The girl in the office had quite an attitude to be fair considering it was a reasonable request her tone was very poor. Even with a big crowd v Morton there will still be thousands of seats empty in the ground and up to 4000 empty seats for other games ! 
Customer Service doesn't seem to be a strong point, the reply should have been " No problem, on this one occasion we will swap the ticket for you no problem ! "
A few weeks ago I was 20 mins late getting to the game against the mighty Brechin  due to work, ticket office was shut which was fair enough so went to main reception to get a ticket, they said don't have tickets here for main stand ( reception is in main stand) you will need to go around to the West.
Advised them my daughter is in main stand and I just want to give you £20 to get in, if anything you should be happy to take my money and I am obviously not walking to another stand, a guy kitted out in saints gear who I assume must be backroom or ground staff overheard and suggested just let him leave the £20 at reception, honestly without him I might not have got in ! 

Try the Fan Liaison Officers [email protected]. Best of luck.

Lots of good points already mentioned. My dad is a member and he tried to sign another 2 of us in by emailing the night before but was told the club was full and there was a waiting list. We ended up going to the bankhouse having a few pints and buying some food so my daughter could get in, we then got a taxi to the ground. The club need to figure out a better way of judging the numbers on the day, clearly an email system has flaws. 
Firstly, the £6 sign in for guests is crazy , thats 2 pints in some pubs in Paisley and if you have a child coming in who has one soft drink you are really paying over £7 for a soft drink for kids. Also means you have club members who go to games with friends / family who dont use the club as they dont want to ask non members to pay £6 to sign in, thats probably why so many members didnt attend on Saturday.
The potential is there, the stadium is in the middle of nowhere really with most fans having a 10 minute walk to the ground or getting a taxi from the pub. It's a false economy charging guests £6 to sign in, I can only assume someone thought that £6 x 2 games a month would encourage a guest to join the club instead. An extra 100 people in the club spending an average of £10 per head would bring in at least 2k per month extra revenue not to mention scratch cards etc and improve the atmosphere.
The club need to find a way of filling the bar for every game although I am not sure if the club want to compete with hospitality bookings, personally after this year I would make it free entry or even members can sign in guests free and members get a discount off drinks etc... Also get a local bookies to come in with a wee booth on match days, improve the kids area / games , get more seats and tables and sort the TV systems. All of these should be easy to achieve. This bar should be the place to be before match days so the club need to find a way to ensure the founder members / members still have some extra benefits while also encouraging non members.
If there was less than 100 folk in against Morton with nearly 4000 saints fans in the ground I fear when we play later in the season with just over 2000 saints fans in the ground.
The club need to think out the box and track revenue, split test different options and pick 3 different games to test some stuff. For example during the season test the £6 guest fee and try a £3 fee and even free entry and analyse the figures. The club would need to pick games where similar size crowds are expected and test over time not one game after another. Also advertise well in advance not the weekend before.  As a non member who cant make every game if the club was free to sign in guests or a small fee I would be there every game with at least 2-4 others and I am sure many others would also.
Lots of other ideas but it should be a no brainer to fill that club every home game.
 

The club is  open for 3 hours before kick off, and an hour afterwards.
You really can't please some folk!

Email sent out today;
 

Lots of good points already mentioned. My dad is a member and he tried to sign another 2 of us in by emailing the night before but was told the club was full and there was a waiting list. We ended up going to the bankhouse having a few pints and buying some food so my daughter could get in, we then got a taxi to the ground. The club need to figure out a better way of judging the numbers on the day, clearly an email system has flaws. 
Firstly, the £6 sign in for guests is crazy , thats 2 pints in some pubs in Paisley and if you have a child coming in who has one soft drink you are really paying over £7 for a soft drink for kids. Also means you have club members who go to games with friends / family who dont use the club as they dont want to ask non members to pay £6 to sign in, thats probably why so many members didnt attend on Saturday.
The potential is there, the stadium is in the middle of nowhere really with most fans having a 10 minute walk to the ground or getting a taxi from the pub. It's a false economy charging guests £6 to sign in, I can only assume someone thought that £6 x 2 games a month would encourage a guest to join the club instead. An extra 100 people in the club spending an average of £10 per head would bring in at least 2k per month extra revenue not to mention scratch cards etc and improve the atmosphere.
The club need to find a way of filling the bar for every game although I am not sure if the club want to compete with hospitality bookings, personally after this year I would make it free entry or even members can sign in guests free and members get a discount off drinks etc... Also get a local bookies to come in with a wee booth on match days, improve the kids area / games , get more seats and tables and sort the TV systems. All of these should be easy to achieve. This bar should be the place to be before match days so the club need to find a way to ensure the founder members / members still have some extra benefits while also encouraging non members.
If there was less than 100 folk in against Morton with nearly 4000 saints fans in the ground I fear when we play later in the season with just over 2000 saints fans in the ground.
The club need to think out the box and track revenue, split test different options and pick 3 different games to test some stuff. For example during the season test the £6 guest fee and try a £3 fee and even free entry and analyse the figures. The club would need to pick games where similar size crowds are expected and test over time not one game after another. Also advertise well in advance not the weekend before.  As a non member who cant make every game if the club was free to sign in guests or a small fee I would be there every game with at least 2-4 others and I am sure many others would also.
Lots of other ideas but it should be a no brainer to fill that club every home game.
 

Lots of good points already mentioned. My dad is a member and he tried to sign another 2 of us in by emailing the night before but was told the club was full and there was a waiting list. We ended up going to the bankhouse having a few pints and buying some food so my daughter could get in, we then got a taxi to the ground. The club need to figure out a better way of judging the numbers on the day, clearly an email system has flaws. 
Firstly, the £6 sign in for guests is crazy , thats 2 pints in some pubs in Paisley and if you have a child coming in who has one soft drink you are really paying over £7 for a soft drink for kids. Also means you have club members who go to games with friends / family who dont use the club as they dont want to ask non members to pay £6 to sign in, thats probably why so many members didnt attend on Saturday.
The potential is there, the stadium is in the middle of nowhere really with most fans having a 10 minute walk to the ground or getting a taxi from the pub. It's a false economy charging guests £6 to sign in, I can only assume someone thought that £6 x 2 games a month would encourage a guest to join the club instead. An extra 100 people in the club spending an average of £10 per head would bring in at least 2k per month extra revenue not to mention scratch cards etc and improve the atmosphere.
The club need to find a way of filling the bar for every game although I am not sure if the club want to compete with hospitality bookings, personally after this year I would make it free entry or even members can sign in guests free and members get a discount off drinks etc... Also get a local bookies to come in with a wee booth on match days, improve the kids area / games , get more seats and tables and sort the TV systems. All of these should be easy to achieve. This bar should be the place to be before match days so the club need to find a way to ensure the founder members / members still have some extra benefits while also encouraging non members.
If there was less than 100 folk in against Morton with nearly 4000 saints fans in the ground I fear when we play later in the season with just over 2000 saints fans in the ground.
The club need to think out the box and track revenue, split test different options and pick 3 different games to test some stuff. For example during the season test the £6 guest fee and try a £3 fee and even free entry and analyse the figures. The club would need to pick games where similar size crowds are expected and test over time not one game after another. Also advertise well in advance not the weekend before.  As a non member who cant make every game if the club was free to sign in guests or a small fee I would be there every game with at least 2-4 others and I am sure many others would also.
Lots of other ideas but it should be a no brainer to fill that club every home game.
 

In the spirit of keeping this thread on track here are a few facts :-

The SMFansCouncil trialled a Fan Event to gauge interest , this was held in a marquee and had a pop up bar , tv , kids zone and a live band
Whilst a loss was incurred on the day due to high rental costs of tent , heating etc (which was funded by Fans Council ) the day was viewed a success by the fan uptake and feedback .
This gave the green light to put a plan in place to convince the board ( at the time ) that a permanent facility would be beneficial to enhance the match day experience.
The void area in the club was identified as a venue and a green light would only be given if the Fans council could raise funds and interest. This happened with 200 fans commuting to a founders fee of £50 per head . This £10k gave the project a start . The next step was to get Saints Fans to show commitment to a members club by commuting to a subscription - over 200 fans signed up with a promise that the monies would be taken once the club was a reality.
So the Fans Council was the vehicle to get it up and running - this has happened .
This club was handed over to SMFC and is operated by St.Mirren F.C.
A management committee is set up to deal with all matters re the running of the club
This is headed up by Alan Wardrop who is now a Director of St.Mirren under the New Management team,
So the club is now in the hands of the person who started the trial and project managed the completion .
A suggestion would be to send your ideas for improvement direct to him
The club itself has only been opened on match day a handful of times and for those who have visited it is impressive
We just need to now treat it as an income generator to help the team and St.Mirren

Lots of good points already mentioned. My dad is a member and he tried to sign another 2 of us in by emailing the night before but was told the club was full and there was a waiting list. We ended up going to the bankhouse having a few pints and buying some food so my daughter could get in, we then got a taxi to the ground. The club need to figure out a better way of judging the numbers on the day, clearly an email system has flaws. 
Firstly, the £6 sign in for guests is crazy , thats 2 pints in some pubs in Paisley and if you have a child coming in who has one soft drink you are really paying over £7 for a soft drink for kids. Also means you have club members who go to games with friends / family who dont use the club as they dont want to ask non members to pay £6 to sign in, thats probably why so many members didnt attend on Saturday.
The potential is there, the stadium is in the middle of nowhere really with most fans having a 10 minute walk to the ground or getting a taxi from the pub. It's a false economy charging guests £6 to sign in, I can only assume someone thought that £6 x 2 games a month would encourage a guest to join the club instead. An extra 100 people in the club spending an average of £10 per head would bring in at least 2k per month extra revenue not to mention scratch cards etc and improve the atmosphere.
The club need to find a way of filling the bar for every game although I am not sure if the club want to compete with hospitality bookings, personally after this year I would make it free entry or even members can sign in guests free and members get a discount off drinks etc... Also get a local bookies to come in with a wee booth on match days, improve the kids area / games , get more seats and tables and sort the TV systems. All of these should be easy to achieve. This bar should be the place to be before match days so the club need to find a way to ensure the founder members / members still have some extra benefits while also encouraging non members.
If there was less than 100 folk in against Morton with nearly 4000 saints fans in the ground I fear when we play later in the season with just over 2000 saints fans in the ground.
The club need to think out the box and track revenue, split test different options and pick 3 different games to test some stuff. For example during the season test the £6 guest fee and try a £3 fee and even free entry and analyse the figures. The club would need to pick games where similar size crowds are expected and test over time not one game after another. Also advertise well in advance not the weekend before.  As a non member who cant make every game if the club was free to sign in guests or a small fee I would be there every game with at least 2-4 others and I am sure many others would also.
Lots of other ideas but it should be a no brainer to fill that club every home game.
 

From what I understand the club make all the profits from the bar and the majority from the £6 guest fee so its in the clubs interests surely to get more folk attending although it could be a tricky balance for the club if the members bar becomes an alternative to booking hospitality.
The guys who organised the club done a great job, it just needs tweaking and its early days.
Another option going forward may be to reduce the monthly fees to £5 as that would certainly increase the membership although when you think of all the other grounds in Scotland that have bars they are all free to enter as far as I know which means more footfall and long term profits. The big difference is that the club have to recoup the costs of building the bar / club but the quickest way to do this surely is to have the bar packed every game .
The £6 guest fee certainly needs to be abolished / adjusted  regardless of the way forward as unless 200 members attend each game the club will be missing out on lots of potential revenue.
Another few simple ideas that are free and would enhance the atmosphere. Announce the teams an hour before kick off each game in the bar , just need a microphone and you are sorted. Also any players injured / not selected could pop in and get pictures with the kids etc... Get some saints songs on 30 mins before kick off etc.... Basically do everything you can to make it different from the pubs in Paisley.
When speaking to the guys last season I know there was no budget left for tables and chairs and this needs to be sorted, surely the board could find the money to fund this ? To start with just spending £600 would add seating for 40 people.
http://www.argos.co.uk/static/Product/partNumber/6036298.htm
 
 

From what I understand the club make all the profits from the bar and the majority from the £6 guest fee so its in the clubs interests surely to get more folk attending although it could be a tricky balance for the club if the members bar becomes an alternative to booking hospitality.
The guys who organised the club done a great job, it just needs tweaking and its early days.
Another option going forward may be to reduce the monthly fees to £5 as that would certainly increase the membership although when you think of all the other grounds in Scotland that have bars they are all free to enter as far as I know which means more footfall and long term profits. The big difference is that the club have to recoup the costs of building the bar / club but the quickest way to do this surely is to have the bar packed every game .
The £6 guest fee certainly needs to be abolished / adjusted  regardless of the way forward as unless 200 members attend each game the club will be missing out on lots of potential revenue.
Another few simple ideas that are free and would enhance the atmosphere. Announce the teams an hour before kick off each game in the bar , just need a microphone and you are sorted. Also any players injured / not selected could pop in and get pictures with the kids etc... Get some saints songs on 30 mins before kick off etc.... Basically do everything you can to make it different from the pubs in Paisley.
When speaking to the guys last season I know there was no budget left for tables and chairs and this needs to be sorted, surely the board could find the money to fund this ? To start with just spending £600 would add seating for 40 people.
http://www.argos.co.uk/static/Product/partNumber/6036298.htm
 
 

Lots of good points already mentioned. My dad is a member and he tried to sign another 2 of us in by emailing the night before but was told the club was full and there was a waiting list. We ended up going to the bankhouse having a few pints and buying some food so my daughter could get in, we then got a taxi to the ground. The club need to figure out a better way of judging the numbers on the day, clearly an email system has flaws. 
Firstly, the £6 sign in for guests is crazy , thats 2 pints in some pubs in Paisley and if you have a child coming in who has one soft drink you are really paying over £7 for a soft drink for kids. Also means you have club members who go to games with friends / family who dont use the club as they dont want to ask non members to pay £6 to sign in, thats probably why so many members didnt attend on Saturday.
The potential is there, the stadium is in the middle of nowhere really with most fans having a 10 minute walk to the ground or getting a taxi from the pub. It's a false economy charging guests £6 to sign in, I can only assume someone thought that £6 x 2 games a month would encourage a guest to join the club instead. An extra 100 people in the club spending an average of £10 per head would bring in at least 2k per month extra revenue not to mention scratch cards etc and improve the atmosphere.
The club need to find a way of filling the bar for every game although I am not sure if the club want to compete with hospitality bookings, personally after this year I would make it free entry or even members can sign in guests free and members get a discount off drinks etc... Also get a local bookies to come in with a wee booth on match days, improve the kids area / games , get more seats and tables and sort the TV systems. All of these should be easy to achieve. This bar should be the place to be before match days so the club need to find a way to ensure the founder members / members still have some extra benefits while also encouraging non members.
If there was less than 100 folk in against Morton with nearly 4000 saints fans in the ground I fear when we play later in the season with just over 2000 saints fans in the ground.
The club need to think out the box and track revenue, split test different options and pick 3 different games to test some stuff. For example during the season test the £6 guest fee and try a £3 fee and even free entry and analyse the figures. The club would need to pick games where similar size crowds are expected and test over time not one game after another. Also advertise well in advance not the weekend before.  As a non member who cant make every game if the club was free to sign in guests or a small fee I would be there every game with at least 2-4 others and I am sure many others would also.
Lots of other ideas but it should be a no brainer to fill that club every home game.
 

From what I understand the club make all the profits from the bar and the majority from the £6 guest fee so its in the clubs interests surely to get more folk attending although it could be a tricky balance for the club if the members bar becomes an alternative to booking hospitality.
The guys who organised the club done a great job, it just needs tweaking and its early days.
Another option going forward may be to reduce the monthly fees to £5 as that would certainly increase the membership although when you think of all the other grounds in Scotland that have bars they are all free to enter as far as I know which means more footfall and long term profits. The big difference is that the club have to recoup the costs of building the bar / club but the quickest way to do this surely is to have the bar packed every game .
The £6 guest fee certainly needs to be abolished / adjusted  regardless of the way forward as unless 200 members attend each game the club will be missing out on lots of potential revenue.
Another few simple ideas that are free and would enhance the atmosphere. Announce the teams an hour before kick off each game in the bar , just need a microphone and you are sorted. Also any players injured / not selected could pop in and get pictures with the kids etc... Get some saints songs on 30 mins before kick off etc.... Basically do everything you can to make it different from the pubs in Paisley.
When speaking to the guys last season I know there was no budget left for tables and chairs and this needs to be sorted, surely the board could find the money to fund this ? To start with just spending £600 would add seating for 40 people.
http://www.argos.co.uk/static/Product/partNumber/6036298.htm
 
 

Indeed, plus if you add in a car park that can take thirty minutes to clear, instead of sitting in your motor waiting with Chick Young and Richard Gordon spouting pish in your lugholes, I'd rather head straight to the club and watch the results on a big screen showing Sky Soccer Saturday, nursing either a wee half-pint / coke / coffee, and pouring over the events of the previous 90 minutes with fellow Buds.

From what I understand the club make all the profits from the bar and the majority from the £6 guest fee so its in the clubs interests surely to get more folk attending although it could be a tricky balance for the club if the members bar becomes an alternative to booking hospitality.
The guys who organised the club done a great job, it just needs tweaking and its early days.
Another option going forward may be to reduce the monthly fees to £5 as that would certainly increase the membership although when you think of all the other grounds in Scotland that have bars they are all free to enter as far as I know which means more footfall and long term profits. The big difference is that the club have to recoup the costs of building the bar / club but the quickest way to do this surely is to have the bar packed every game .
The £6 guest fee certainly needs to be abolished / adjusted  regardless of the way forward as unless 200 members attend each game the club will be missing out on lots of potential revenue.
Another few simple ideas that are free and would enhance the atmosphere. Announce the teams an hour before kick off each game in the bar , just need a microphone and you are sorted. Also any players injured / not selected could pop in and get pictures with the kids etc... Get some saints songs on 30 mins before kick off etc.... Basically do everything you can to make it different from the pubs in Paisley.
When speaking to the guys last season I know there was no budget left for tables and chairs and this needs to be sorted, surely the board could find the money to fund this ? To start with just spending £600 would add seating for 40 people.
http://www.argos.co.uk/static/Product/partNumber/6036298.htm
 
 

Another good post. In regard to making the club different from the pubs in Paisley, it has one, huge, massive, brilliant difference from all the pubs in Paisley.... it is 30 seconds away from your seat. The place should be packed.