Like many others I’m really disappointed that we are in this situation.
The club staff have had around 16months to work out the feasibility of a partial return for supporters. We are the lifeblood of the club.
There has been very poor communication throughout on how this return would work. It was brought up as a concern by supporters at the club AGM and the SMiSA AGM. The responses were very poor imho.
A detailed process should have been drawn up and published to all registered supporters (both ST and PATG) on how the system would work - especially in relation to family bubbles.
There is no doubt that the transfer from Interstadia to the new ST providers has been a shambles and has probably directed valuable resource away at an important time. But surely after the last game against Hearts (all hail Obika) planning should have begun on supporter return with different scenarios.
Again If the long term plan was to move away from Interstadia why was this not planned better? It’s not a difficult process to migrate to a new database provider if it is planned properly. It was clear for a long time that we were not getting back to the stadium last season, so why was the opportunity missed to implement the migration in time for renewals?
Fail to plan? Plan to fail.
Might be controversial, but perhaps we need changes at the top of our organisation. We have never replaced Brian Caldwell.
We are paying a decent wage for our CEO but are we getting a decent ROI? I’m not convinced.
Are we paying Kibble staff who have taken on roles as General Managers as well as Kibble responsibilities? Have they delivered positive results? I’m not convinced.
Out of interest, were these roles advertised publicly?
The last few months have been an utter shambles and if Stu Dickson was still on the forum he would be creaming himself as any other business would collapse if they failed their customer base with so many fcuk ups.
Very concerned ST holder and Shareholder. 😢