One of the main reasons that a sense of injustice prevails is that within councils they are cutting jobs and not replacing the staff. This inevitably leads to an increased workload whilst, at the same time, people have seen a decrease in their income due to a combination of pension contribution increases and rising inflation.
I know I'm going to have to ask my staff to do more this year as we've lost three senior managers this year and are only replacing them with one staff member. This will inevitably lead to more work for me, which will filter down to my staff. My staff are young and enthusiastic and fantastic at their jobs. However, I find myself increasingly trying to shield them from potential "burn out" through physical exhaustion Even with my efforts to protect them, I can see that even they are struggling at times to deliver the quality of work that they're capable of.
Also,my mate who works for land services, in another council,has seen similar changes, having lost three managers in the past few years, with no replacements. He is really good at what he does, but he's at the end of his tether regularly working 2 or 3 extra (unpaid) hours a day, just to keep up with the basic demands of the job.
On the plus side we have a job, but it's very difficult to stay positive and deliver the best that you can, when there's no light at the end of the tunnel.