Thanks Chinguto..............
2 1/2 hrs later and it appears to have worked although it's now got the 'not genuine windows' pish coming up which is balderdash it's for real, is there a rogue virus causing this...........................?
It's over-run brat 1's laptop, takes over McAfee and generally causing havoc, anyone know how to get rid of it..................................?
Appears to have came via Bebo...............................