bluto Posted March 7, 2014 Report Share Posted March 7, 2014 I can certainly imagine awp dealing equally as successfully with a complaint like this one. http://www.telegraph.co.uk/sport/football/teams/wolverhampton-wanderers/10682018/Wolves-fan-the-winner-after-upside-down-shirt-prompts-swift-and-generous-response-from-the-club.html A happy ending. Quote Link to comment Share on other sites More sharing options...
pozbaird Posted March 7, 2014 Report Share Posted March 7, 2014 Nah, AWP would take the guy to court and swear under oath that there was nothing wrong with the badge, it was the shirt that was upside down. JD Sports fault, AWP walks away a free man in the eyes of the law. Easy the AWP! Quote Link to comment Share on other sites More sharing options...
RickMcD Posted March 7, 2014 Report Share Posted March 7, 2014 I can certainly imagine awp dealing equally as successfully with a complaint like this one. : http://www.telegraph.co.uk/sport/football/teams/wolverhampton-wanderers/10682018/Wolves-fan-the-winner-after-upside-down-shirt-prompts-swift-and-generous-response-from-the-club.html A happy ending. Fantastic piece of PR on Wolves part. Good on them. Something our club quite often doesn't get right. Quote Link to comment Share on other sites More sharing options...
BaldyOzBud Posted March 7, 2014 Report Share Posted March 7, 2014 I hope the man gets the shirt and letter framed, I saw this today on facebook and it had a lot of hits. It would be a great piece of memorabilia or perhaps an auction on ebay might buy him his next season ticket Quote Link to comment Share on other sites More sharing options...
whydowebother Posted March 7, 2014 Report Share Posted March 7, 2014 Excellent response from the club , humour , a gesture & a resolution Good wee story. Quote Link to comment Share on other sites More sharing options...
Stuart Dickson Posted March 7, 2014 Report Share Posted March 7, 2014 Yep, excellent work by Matt Grayson at Wolves. It shows the value of good quality customer service, especially when you see the level of publicity this is attracting. If only all UK businesses could learn from stuff like this Quote Link to comment Share on other sites More sharing options...
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