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5 minutes ago, Ronnie said:
1 hour ago, Ayrshire Saints said:
We have sacked the ticket office staff, where did you hear that ?

Just because someone isn't there at a particular time doesn't mean they have been sacked. Pretty poor thing to put on a public forum as fact if you don't actually know !

I'm only repeating what's been wrote elsewhere including on this actual thread. I really don't think there is anything poor about repeating what already has been said.

I just did a search for the word “sacked” on this thread, but couldn’t find it.

apart from in your couple of posts.

maybe another word like redundant, retired or re-engineered was used?

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The legend Danny Lennon was sacked by the St Mirren Board.
Shameful
Technically his contract wasn't re-newed when it quite clearly should have been but then you had 2 Sssnakes called Goodwin and Teale stab Wee Danny in the back so they could be Craig's assistants.
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1 hour ago, Ronnie said:
3 hours ago, HSS said:
So you don’t actually know what’s happened to the girls?

Unfortunately some of us have real jobs so cannot sit about in a car all day if you're that desperate to find out next hire you get detour to stadium on way back and find out.

Wrong again Ronald 😂

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Wrong again Ronald
John never been wrong yet. I was right about Jakubiak being a dud, Erwin being a dud, now looks like I'm right about the ticket office staff.

If you have changed from taxi driver to just eat driver congratulations on the promotion maybe buy yourself a decent car now that black one is horrendous.
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8 minutes ago, Ronnie said:

John never been wrong yet. I was right about Jakubiak being a dud, Erwin being a dud, now looks like I'm right about the ticket office staff.

If you have changed from taxi driver to just eat driver congratulations on the promotion maybe buy yourself a decent car now that black one is horrendous.

Dunfermline DID have a plastic pitch, was ripped up years ago.

I would say you were wrong. :lol:

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1 hour ago, Ronnie said:



If you have changed from taxi driver to just eat driver congratulations on the promotion maybe buy yourself a decent car now that black one is horrendous.

You should know Ronnie,do you not live in same street as me?

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So many of us have been loyal fans for a long time . Now after 16 months of not seeing our team would it be too much to expect the club act fairly? How about the 500 lucky ticket holders for Dunfermline don’t have their number entered into the draw for Partick game this allowing the other season ticket holders a chance to see their team. Would anyone have been upset had this been stipulated before we played last week? It’s totally unfair that people have been able to attend both games whilst others haven’t had any. In you we trust is wearing thin. All I hear is that we the fans are amazing blah blah well how about giving us a fair shot at seeing our team? 

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30 minutes ago, norrie82 said:

So many of us have been loyal fans for a long time . Now after 16 months of not seeing our team would it be too much to expect the club act fairly? How about the 500 lucky ticket holders for Dunfermline don’t have their number entered into the draw for Partick game this allowing the other season ticket holders a chance to see their team. Would anyone have been upset had this been stipulated before we played last week? It’s totally unfair that people have been able to attend both games whilst others haven’t had any. In you we trust is wearing thin. All I hear is that we the fans are amazing blah blah well how about giving us a fair shot at seeing our team? 

Fairest way would be to let as many unique fans in for Cup games as possible then reset for league games starting.

I'd be happy with that but I'd be fucling seething if I got picked for a league cup game I had to pay to attend and then not be eligible for a league match as a result of that. 

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Just now, djchapsticks said:

Fairest way would be to let as many unique fans in for Cup games as possible then reset for league games starting.

I'd be happy with that but I'd be fucling seething if I got picked for a league cup game I had to pay to attend and then not be eligible for a league match as a result of that. 

So after 16 months away You just say if you got Dunfermline then great but out of fairness to the other fans who weren’t then they are the ones who will be entered for Partick. Fair and most people wouldn’t have an issue with this . 

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2 minutes ago, norrie82 said:

So after 16 months away You just say if you got Dunfermline then great but out of fairness to the other fans who weren’t then they are the ones who will be entered for Partick. Fair and most people wouldn’t have an issue with this . 

Correct.

I never got selected for this run but did for Dunfermline game. I'd have handed my ticket back though.

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2 minutes ago, djchapsticks said:

Correct.

I never got selected for this run but did for Dunfermline game. I'd have handed my ticket back though.

I don’t know what’s going on mate ? I don’t under the logic in this. We are all desperate to see the team again. 

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Not selected for either games so far. I suppose it's the luck of the draw with so few being allowed in.

Just hope to f**k I'm one of the lucky few that gets to see us skelp Hearts.

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1 hour ago, munoz said:

Not selected for either games so far. I suppose it's the luck of the draw with so few being allowed in.

Just hope to f**k I'm one of the lucky few that gets to see us skelp Hearts.

Works out well for me.

I can't go to to the Hearts game. If I get selected I'll put the ticket back in for someone else to get a chance.

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Got an email from the club tonight saying I'd been selected. 
It looks like there's still a few seats left when I went to buy my ticket.
For the Thistle game?

Season ticket sales should be a priority. Sell more of them, have more control over the numbers who can attend.

I waited over a month for a reply to my email.

Eventually I was promised a call on Tuesday. Tuesday past.

Still waiting.

I was advised by someone else to phone the ticket office.

No answer and not accepting messages.

PPV it is then.
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4 minutes ago, BuddieinEK said:

For the Thistle game?

Season ticket sales should be a priority. Sell more of them, have more control over the numbers who can attend.

I waited over a month for a reply to my email.

Eventually I was promised a call on Tuesday. Tuesday past.

Still waiting.

I was advised by someone else to phone the ticket office.

No answer and not accepting messages.

PPV it is then.

That’s shocking. At least you will get to watch the games from home  PPV cheaper than being at the ground. 

As some have already stated what are you worried about its weeks before a home game you don’t need your ticket just now.

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5 minutes ago, BuddieinEK said:

For the Thistle game?

Season ticket sales should be a priority. Sell more of them, have more control over the numbers who can attend.

I waited over a month for a reply to my email.

Eventually I was promised a call on Tuesday. Tuesday past.

Still waiting.

I was advised by someone else to phone the ticket office.

No answer and not accepting messages.

PPV it is then.

That's not the best mate. I hope you get things sorted out soon.

You would think by now , things would be starting to quiet down a bit.

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3 minutes ago, munoz said:

That's not the best mate. I hope you get things sorted out soon.

You would think by now , things would be starting to quiet down a bit.

You would think by now that someone at the club would be reading the thread and reach out to BEK. It gone beyond embarrassing. 

There is no point people coming on her moaning about loyalty and “I’ve had a season ticket of XX number years.” The fact the club asked for your seat and details is that they don’t have that level of  information of you as a paying customer.  They allowed a 3rd party to hold that info and not have a record of it themselves.

How can anyone run a business when they have no record of who their clients are.

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1 minute ago, Brilliant Disguise said:

You would think by now that someone at the club would be reading the thread and reach out to BEK. It gone beyond embarrassing. 

There is no point people coming on her moaning about loyalty and “I’ve had a season ticket of XX number years.” The fact the club asked for your seat and details is that they don’t have that level of  information of you as a paying customer.  They allowed a 3rd party to hold that info and not have a record of it themselves.

How can anyone run a business when they have no record of who their clients are.

It does suggest a level of shortsightedness. 

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7 minutes ago, Brilliant Disguise said:

You would think by now that someone at the club would be reading the thread and reach out to BEK. It gone beyond embarrassing. 

There is no point people coming on her moaning about loyalty and “I’ve had a season ticket of XX number years.” The fact the club asked for your seat and details is that they don’t have that level of  information of you as a paying customer.  They allowed a 3rd party to hold that info and not have a record of it themselves.

How can anyone run a business when they have no record of who their clients are.

I have tried all week to get through to saints but nothing. I emailed mid june about adding my kids on and ho best to do it.Registered fine and waitied until general sale as  thought i will get the boys tickets then seeing the club is busy . So on I go and the seat they have for me is not my seat but 4 sections along ? Ok I will just buy the two boys anyhow - nope won't let me do that either. Phone and email again but still nothing. I want to be clear I do not blame the people in the club i simply think there are not enough of them. And please for the love of God can we drop the "in you we trust" how about offering some fairness with the ballot? If you said two weeks ago those lucky enough to get Dunfermline wont get Thistle nobody would have bothered as its fair but not us. We have people getting both games whilst others get none? Totally unfair. We have all waited 16 months to get back and this is not good at all.

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You would think by now that someone at the club would be reading the thread and reach out to BEK. It gone beyond embarrassing. 
There is no point people coming on her moaning about loyalty and “I’ve had a season ticket of XX number years.” The fact the club asked for your seat and details is that they don’t have that level of  information of you as a paying customer.  They allowed a 3rd party to hold that info and not have a record of it themselves.
How can anyone run a business when they have no record of who their clients are.
Remember the United away play off game where United "fan" shouted something racist at Erahon if something similar happened at our club they would check back cctv and saw what seat you were sitting in they are trying to tell us they would have no clue what the guilty party name was as they don't have access to season ticket holders details???

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It does suggest a level of shortsightedness. 

This is pretty bad - in any organisation or industry when the going gets tough (and based on my own experience) what you would normally try to do is determine the magnitude of the problem, work out your end solution (in this case selling those tickets to the customer), work out the steps needed to make the objective happen and the target date, you then assign competent resources to make it happen, most importantly you measure your progress (against the steps)!!

Something is broken here - they need a manager to manage through the problem and to coordinate.

By the way I’m not a manager - just an ordinary punter!!



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12 minutes ago, Ronnie said:

Remember the United away play off game where United "fan" shouted something racist at Erahon if something similar happened at our club they would check back cctv and saw what seat you were sitting in they are trying to tell us they would have no clue what the guilty party name was as they don't have access to season ticket holders details???
 

The season ticket information appears to have been held by the previous ticket company. It appears we did not have the foresight to ask for the info before their contract was pulled. If they had your info you would have got a renewal notice not asked to send the club details of where you previously sat.

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