pondsman Posted May 22, 2024 Report Posted May 22, 2024 Made several attempts to renew my concession ST online over the weekend. Website would not accept picture of my driving licence. Phoned the ticket office on Monday afternoon. Very helpful lady took my details and renewed my ticket in 10 minutes. No ID required. So, why was it asked for online? Puzzling. Quote
div Posted May 23, 2024 Report Posted May 23, 2024 On 5/22/2024 at 9:20 AM, WeeBud said: I had very similar Div but a quick call to the Ticket Office and it was all sorted out and they requested that I email the "proof of ID along with Seat Number for their records. I tried it again there and it went through so looks like they've hopefully fixed whatever the problem was. Cheers! Quote
elvis Posted May 23, 2024 Report Posted May 23, 2024 Nope still can't get mine to renew get to ID part and jumps back to start. Quote
ianmac Posted May 24, 2024 Report Posted May 24, 2024 I had to go into Paisley for something this morning and decided to renew at the Ticket Office. I mentioned the problem with Concessions renewing to the helpful young woman there, She told me they are fixing it some time today. Quote
div Posted May 27, 2024 Report Posted May 27, 2024 On 5/23/2024 at 7:57 PM, elvis said: Nope still can't get mine to renew get to ID part and jumps back to start. When I chose my boys seat which is under a concession it filled in his sex as Female and his ticket type as a Pensioner. I just left those fields as that without changing them then I clicked continue and it loaded the payment form. At that point I then went back and corrected the sex and ticket type and it went through fine. Quote
elvis Posted May 27, 2024 Report Posted May 27, 2024 6 hours ago, munoz said: Over 1500 sold. As I have already said don't see it getting near the 4000 from last season . Quote
ALBIONSAINT Posted May 27, 2024 Report Posted May 27, 2024 1 hour ago, elvis said: As I have already said don't see it getting near the 4000 from last season . That’s the spirit 🥳 Quote
elvis Posted May 27, 2024 Report Posted May 27, 2024 14 minutes ago, ALBIONSAINT said: That’s the spirit 🥳 There is a reason I said that but I'm sure you know that. Quote
ALBIONSAINT Posted May 27, 2024 Report Posted May 27, 2024 On 5/20/2024 at 4:20 PM, elvis said: Yip not before time must have been costing them thousands don't think we will see anywhere near 4000 next season. That’s still the spirit 🥳 Quote
elvis Posted May 27, 2024 Report Posted May 27, 2024 1 hour ago, ALBIONSAINT said: That’s still the spirit 🥳 Quote
faraway saint Posted June 4, 2024 Report Posted June 4, 2024 Any update on the numbers? Just read Aberdeen are close on 10,000 Quote
bazil85 Posted June 5, 2024 Report Posted June 5, 2024 (edited) Renewed two tickets today, by far the easiest the process has ever been for me. Took less than two minutes. And that was including it being auto-loaded to the digital ticket app. No concessions to book right enough, just straight up adult tickets. Edited June 5, 2024 by bazil85 Quote
Wilbur Posted June 5, 2024 Report Posted June 5, 2024 Surely it is bonkers that I can't renew my over-65 concession season ticket without uploading some form of proof of I.D. ? Since I was over-65 when renewing my ST for several previous years is it not likely that I'm still over-65 ? What am I missing here ? Quote
bazil85 Posted June 5, 2024 Report Posted June 5, 2024 5 hours ago, Wilbur said: Surely it is bonkers that I can't renew my over-65 concession season ticket without uploading some form of proof of I.D. ? Since I was over-65 when renewing my ST for several previous years is it not likely that I'm still over-65 ? What am I missing here ? Might be two things from what I can tell. 1. did you have to provide proof when you turned over 65? If not, maybe just correcting the system 2. New systems, new requirement to store evidence. Quote
Micky Posted June 5, 2024 Report Posted June 5, 2024 I'm having a great time. Been trying to renew family season tickets since Monday. They replied quickly to my emails however and today I finally got a scan of my dad's passport . Tried online again this morning but couldn't renew. Phoned several times ..always went to answerphone l. Left a message but didn't get a callback. Emailed early afternoon..no reply. Worried I'll lose our seats now. Quote
stlucifer Posted June 10, 2024 Report Posted June 10, 2024 (edited) Going well. Edited June 10, 2024 by stlucifer Quote
faraway saint Posted June 10, 2024 Report Posted June 10, 2024 1 hour ago, stlucifer said: Going well. Great and in these difficult times. 🙄 Looking like another elvis prediction is nothing but a brainless negative outlook, who'd have thought it. Quote
pod Posted June 10, 2024 Report Posted June 10, 2024 First season ticket for myself and son. Was always regular attender, but my son couldn't always due to Uni and work commitments. Quote
portmahomack saint Posted June 11, 2024 Report Posted June 11, 2024 On 6/10/2024 at 2:19 PM, pod said: First season ticket for myself and son. Was always regular attender, but my son couldn't always due to Uni and work commitments. Quote
FTOF Posted June 27, 2024 Report Posted June 27, 2024 Over 4000 season tickets sold. Looks like someone was wrong. Again. Quote
elvis Posted June 27, 2024 Report Posted June 27, 2024 I hold my hands up I was convinced we would sell less this season because I knew for a fact people were buying cheaper tickets because no ID was required so to sell more than 4000 is fantastic well done to everyone in showing your support. Quote
ALBIONSAINT Posted June 27, 2024 Report Posted June 27, 2024 12 minutes ago, elvis said: I hold my hands up I was convinced we would sell less this season because I knew for a fact people were buying cheaper tickets because no ID was required so to sell more than 4000 is fantastic well done to everyone in showing your support. Now that is the spirit 🥳👍🏻 Quote
faraway saint Posted June 28, 2024 Report Posted June 28, 2024 18 hours ago, FTOF said: Over 4000 season tickets sold. Looks like someone was wrong. Again. And not for the first time. 😂 Quote
faraway saint Posted June 28, 2024 Report Posted June 28, 2024 8 hours ago, elvis said: I hold my hands up I was convinced we would sell less this season because I knew for a fact people were buying cheaper tickets because no ID was required so to sell more than 4000 is fantastic well done to everyone in showing your support. It was fairly obvious to most people that season tickets would, at least, match last season as we had a stonking season, although that seemed to have slipped your mind. Quote
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