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Tam1066

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Posts posted by Tam1066

  1. I don't think he has got a team, I think he is getting that many complaints he is passing them on to grunts in the call center to deal with, because the guy I am dealing with is a feckin balloon and he is just bullshitting, but they have waived my first months bill and will be giving me more discounts once my broaband is sorted.

    Dunstone knows he has f**ked up, I am just persevering because I am nackered for choice in this area, there is no NTL or Cable and Wireless as an alternative, I only have BT as an alternative and I don't think their broadband offer is very good.

    I just hope that in the long run Talk Talk sort themsevles out.

    As far as I could make out the "chief exec's team" is just a different room in the Indian call centre.

    To give an example of how inept the customer service is - when I originally e-mailed them to ask why they hadn't responded to my complaints about my home telephone service they responded by e-mailing me back asking for a contact telephone number.

    Have to admit they are cheap, but if you have to use their customer services dept you're f*ck*d.

  2. Any luck with e-mailing charlie dungfunnel?

    I am still struggling with the cùnts, although whilst this has been all going on they haven't been charging me anything.

    It is one almight pain in the arse not having broaband.

    E-mailed him Monday last week. He replied within a couple of hours to say he had one of his team looking into the problem. Got a phone call today from one of the Chief Exec's team apologising for problems encountered and making a goodwill gesture - which was apparently because I've been a customer for a while and not because they f*ck*d up.

    Charlie was in the paper last week saying that the broadband scheme was far more popular than expected and had turned into a customer relations nightmare.

  3. Ah now on this subject I'm an expert.

    In Scotland I've had curries in Paisley, Glasgow, Barrhead, Elderslie, Johnstone, BoW, Bearsden, Darnley, Clydebank, Dumbarton, Ayr, Edinburgh, Stirling, Perth, Kirkcaldy,Oban, Broughty Ferry, Inverness and Kirkwall.

    Ah, but you've never been to my house or my in laws - who themselves come from the Punjab. Most of yer restuarant stuff is made up any way.

    If you have been to mine - why and when?

  4. What's CD's e-mail address. I've been complaining about their telephone service for about three months. Every time I ask them for contact details for him they fob me off with some other pish.

    Got to agree their customer service is probably the worst i've come across.

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