I had a similar situation with the online casino. I made a bet on an NFL match, and I won. When I got the winning, I didn't get the right amount of money. I started to write to the online casino's customer service, but I didn't answer. This is why I changed the website I make bets. I started to use mgm99win, and I am pleased about that. I am betting on it already for two years, and I never had any problems winning and withdrawing money. I hope nothing will change, and I will not have such incidents with this online casino.