How many different iterations of access arrangements have there been now? Must be into double figures?
I get that they are devoting a lot of time and effort to this cause (for which they should be applauded) but the people involved need to realise that simplicity is most productive, efficient and effective.
As good as the facility may be, what a farce the whole process is. I dare say they are loosing a lot of custom for this reason. If folk have to look up the rules every other week to find out who is allowed in and when, the whole process is failing.
Simplicity, simplicity, simplicity, simplicity.