👏👏👏

Exact opposite operation for me, it recognised my seat from the email, then entered the relevant details and a .pdf of my passport and total success. No issues at all. 

was able to renew online without being asked to go through the last 792 months to find my D.O.B.  For some reason my saved detal There is a definite difference between the experiences of using the platform on a phone V a bigger device, maybe it is me as i far prefer using a laptop to a phone for these purchases but i have moved from I-phone to android in recent months so maybe that is the problem.