Och, maybe it's just me, but I really resent receiving emails signed off by an "entity" (eg "The SMISA Board") rather than being signed off by a human being who is an officer acting on behalf of that "entity" (eg Dave Smith, SMISA Communications Officer (or whatever)). It just feels to me as if Big Brother is talking down to the insignificant Common People.
Maybe I'm too sensitive or maybe The SMISA Board lack the personal touch.