from this weeks update-
A few weeks ago we stated that we had tried to manage the club through this pandemic in a manner we felt was in its best interests both morally and financially.
One of the items that comes under both of these headings and that has come up regularly at our board meetings has been the issue of partial refunds for season ticket holders.
We stated very early on in this crisis that we were looking at giving season ticket holders free access to Buddievision and free entry to a league cup game as compensation for the games they were not able to attend.
Our financial situation continues to evolve on a weekly basis and we still have many uncertainties around Covid testing and the regulatory requirements we will face to ensure we can all start watching and playing football again safely.
However, the agreement with Sky that allows us to ensure that all 20/21 season ticket holders will now get to watch all league games this season either on television or in person will change how we make Buddievision available next year and, with our continued doubts over when the league cup will be played, we have made the decision to go with the simple solution and offer partial refunds.
We have received reassurances from many of our supporters that they were happy for the club to use the money that would have been necessary to offer refunds to be used to help the club survive this crisis and we thank you all for your support. It has been an enormous help in steering us through these difficult times.
There are, however, some fans who, for different reasons, have asked for a refund. In the circumstances we feel it is only fair to accede to their request and to extend the refund offer to all season ticket holders.
To be clear if everyone asked for a refund it would significantly hurt the club and cost us around £140,000 so we sincerely hope that the majority of you will not ask for your refund and will see fit to allow us to use that money to protect the club, safeguard our academy and build a team for the coming season.
However, if you do require the refund then please email the club at
[email protected] and we will process this for you. In order for us to budget properly for next season we need to keep the window for claims as short as possible, so we need any requests by Friday 19th June please.
If you are one of the few fans who have already contacted the club requesting a refund can we ask that you do it again quoting your name and season ticket number and a phone number you can be contacted at.
You have all played a part over the last four years in bringing us to where we are now and with your continued support we will continue to march forward.
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fair play from the club, something I wouldn’t be looking for myself, but don’t blame others if they do claim, everyone has their reasons.