^^^^^^^^ Aye, everyone loves a drama queen.
While there is a small number who focus on negative issues you are massively overstating this issue.
There is also an equal amount of people who never criticise, and pour scorn on anyone who does as, and I repeat, when there is a valid reason.
You only see things the one way. People have contacted the club and, to date, feck all has really changed, unless you see the "bring a pal" idea as a major concession.
The "boards first season" is a lame excuse. They are in charge and, as such, are responsible for the decisions they make.
Feck me, it's not rocket science.
Yeah, they have made a mistake, I can live with that as we all do but, IMO, the bigger feck up is not realising it and making no moves to correct it.