div Posted January 11, 2018 Report Posted January 11, 2018 If you are a regular user of the site you won't have failed to notice the issues we've had over the last two weeks with the site locking up, sometimes for long periods. Couldn't really get to the bottom of it, despite nothing really changing on our side. Eventually I paid for geek to look at everything and he has made a number of changes but today we also found that our mobile app had a bug in it which has been potentially the root cause of the whole issue. We have now refreshed that software to remove the bug. If you use the mobile app you might need to completely close down and login to it again to regain access. We're monitoring things closely and hope that this is the end to the recent issues. Thanks for your patience. Quote
Sgt Schultz Posted January 12, 2018 Report Posted January 12, 2018 I had difficulty logging back into the mobile app on android. Solved the problem by going into the settings, Apps - Black and White Army. Clicked Force Stop. Once stopped, I went into the storage option and cleared the Data and Cache. Started the app and was able to log in again. Hopefully this may assist any users who may be experiencing a similar problem. Quote
shull Posted January 12, 2018 Report Posted January 12, 2018 (edited) . Edited January 12, 2018 by shull Quote
Eric Arthur Blair Posted January 12, 2018 Report Posted January 12, 2018 . Good point, well made. Quote
Guest TPAFKATS Posted January 12, 2018 Report Posted January 12, 2018 I just deleted the app and re installed it later. [emoji106] Quote
Guest TPAFKATS Posted January 12, 2018 Report Posted January 12, 2018 Aye, techno wizzkid Ctrl alt delete [emoji6] Quote
santaponsasaint Posted January 13, 2018 Report Posted January 13, 2018 I've had probs with it. but I uninstalled then installed it again and it seems to be working now. Quote
rabuddies Posted January 13, 2018 Report Posted January 13, 2018 Fixed it on my phone running Android 7 but no luck on old tablet running 4.4.2. I reinstalled it and logged in with username and password but no button shows up to proceed. Help! Quote
Guest TPAFKATS Posted January 13, 2018 Report Posted January 13, 2018 Fixed it on my phone running Android 7 but no luck on old tablet running 4.4.2. I reinstalled it and logged in with username and password but no button shows up to proceed. Help! 4.5.1 is the new 4.4.2 Quote
Tommy Posted January 13, 2018 Report Posted January 13, 2018 2 minutes ago, TPAFKATS said: 7 hours ago, rabuddies said: Fixed it on my phone running Android 7 but no luck on old tablet running 4.4.2. I reinstalled it and logged in with username and password but no button shows up to proceed. Help! 4.5.1 is the new 4.4.2 Or 3,5,2 depending on the manager and good wing backs Quote
Gordon Urquhart Posted January 13, 2018 Report Posted January 13, 2018 I also reinstalled. Working fine now. Quote
Guest TPAFKATS Posted January 13, 2018 Report Posted January 13, 2018 Or 3,5,2 depending on the manager and good wing backs Yeah, I just thought I should pick a version that was higher, save some pedant pointing it out [emoji6] Quote
st jock Posted January 14, 2018 Report Posted January 14, 2018 (edited) Still having trouble. Re-installed about 4 times. Cleared cache. Just using the browser now. Same with pie n bovril Update:: sorted now. [emoji16] Edited January 14, 2018 by st jock Quote
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