Isle Of Bute Saint Posted June 30, 2018 Report Posted June 30, 2018 On 6/16/2018 at 12:45 PM, FTOF said: IE on Windows for me. No issues at all. Except for the sudden appearance of a swarm of moths. It just seems to be an Apple problem. Quote
rabuddies Posted June 30, 2018 Report Posted June 30, 2018 It just seems to be an Apple problem. Serves them right!!!! Quote
smcc Posted June 30, 2018 Report Posted June 30, 2018 4 hours ago, pozbaird said: Just tried to buy my usual seat for the Sunderland game. Went online, my seat is available, £12. Clicked all the appropriate fields, went to checkout.... seat unavailable. Started again, my seat still available from all the drop-down menus. Filled in the fields, jumped through the hoops, clicked ‘make purchase’... sorry, seat unavailable. If a ‘regular’ fan like me is totally fcuked-off with this Interstadia bunch of Del Boy Trotters, how are casual fans getting on? How many are going into that utter dog’s dinner of a webpage and leaving after being frustrated by how pish it is? We are supposed to be a Premier League club. Joke. Renewed my season ticket and bought tickets for other available home matches with absolutely no problem yesterday. (Windows and Firefox always works for me) Quote
pozbaird Posted June 30, 2018 Report Posted June 30, 2018 (edited) 4 minutes ago, smcc said: Renewed my season ticket and bought tickets for other available home matches with absolutely no problem yesterday. (Windows and Firefox always works for me) As I said in a previous post, took me multiple goes to simply renew my ST, and when I got the confirmation, it was a dug’s dinner. The transaction has appeared on my credit card bill, but the confirmation told me it was my usual West Stand seat, gave me the correct block, row, and seat number, then said ‘South Stand renewal’. If it’s an Apple problem, get it fcuking fixed so that you can buy tickets using an iPhone, iPad or iMac. It’s 2018,this kind of stuff should work on multiple platforms. I can, and do, transact multiple types of business online with no issue, using my iPad or iMac. Hotels, flights, Amazon purchases, concert tickets, you name it. Not one problem. Edited June 30, 2018 by pozbaird Quote
StanleySaint Posted June 30, 2018 Report Posted June 30, 2018 Got my Spartans and Sunderland tickets ordered, gave up on my tablet but was no bother on my laptop. Quote
faraway saint Posted June 30, 2018 Report Posted June 30, 2018 1 hour ago, pozbaird said: As I said in a previous post, took me multiple goes to simply renew my ST, and when I got the confirmation, it was a dug’s dinner. The transaction has appeared on my credit card bill, but the confirmation told me it was my usual West Stand seat, gave me the correct block, row, and seat number, then said ‘South Stand renewal’. If it’s an Apple problem, get it fcuking fixed so that you can buy tickets using an iPhone, iPad or iMac. It’s 2018,this kind of stuff should work on multiple platforms. I can, and do, transact multiple types of business online with no issue, using my iPad or iMac. Hotels, flights, Amazon purchases, concert tickets, you name it. Not one problem. Agree 100%, absolute shite that I see people posting you have to use this platform or that, what absolute bollox. Whether this loses the club business is debatable but it's certainly a consistent pain in the arse. Quote
rabuddies Posted July 1, 2018 Report Posted July 1, 2018 ......... but it's certainly a consistent pain in the arse. As indeed are Apple Computers and the people that are obsessed by them. [emoji120] Quote
pozbaird Posted July 1, 2018 Report Posted July 1, 2018 (edited) 12 hours ago, rabuddies said: As indeed are Apple Computers and the people that are obsessed by them. Booo! Have a Maradona smilie. Edited July 1, 2018 by pozbaird Quote
jaybee Posted July 1, 2018 Report Posted July 1, 2018 On 6/30/2018 at 10:34 AM, pozbaird said: Just tried to buy my usual seat for the Sunderland game. Went online, my seat is available, £12. Clicked all the appropriate fields, went to checkout.... seat unavailable. Started again, my seat still available from all the drop-down menus. Filled in the fields, jumped through the hoops, clicked ‘make purchase’... sorry, seat unavailable. If a ‘regular’ fan like me is totally fcuked-off with this Interstadia bunch of Del Boy Trotters, how are casual fans getting on? How many are going into that utter dog’s dinner of a webpage and leaving after being frustrated by how pish it is? We are supposed to be a Premier League club. Joke. an entirely unbiased and innocuous comment .... might be: is it just Mac software it has problems with, just asking? Quote
pozbaird Posted July 1, 2018 Report Posted July 1, 2018 4 minutes ago, jaybee said: an entirely unbiased and innocuous comment .... might be: is it just Mac software it has problems with, just asking? I e-mailed GLS who responded quickly and passed on my e-mail to Interstadia. Like SG before him, I think he’s pretty damn good at responding to supporters who contact him. Let’s see what Interstadia have to say. Quote
munoz Posted July 3, 2018 Report Posted July 3, 2018 Has anyone else had any problems with adding any of the upcoming games to their saintscard? I'm logged in but it's asking me pick my seat etc. Quote
FTOF Posted July 3, 2018 Report Posted July 3, 2018 1 minute ago, munoz said: Has anyone else had any problems with adding any of the upcoming games to their saintscard? I'm logged in but it's asking me pick my seat etc. They're on general sale. There's no reserved period for season ticket holders, hence why you have to pick your seat. Quote
munoz Posted July 3, 2018 Report Posted July 3, 2018 Just now, FTOF said: They're on general sale. There's no reserved period for season ticket holders, hence why you have to pick your seat. Nice one , cheers for the quick reply. Thought it might have been a glitch. Quote
FTOF Posted July 3, 2018 Report Posted July 3, 2018 8 minutes ago, munoz said: Nice one , cheers for the quick reply. Thought it might have been a glitch. No probs. Like me you probably didn't read the information on tickets on the OS. I only found out from one of my mates. Quote
kevo_smfc Posted July 3, 2018 Report Posted July 3, 2018 On 6/30/2018 at 4:50 PM, faraway saint said: Agree 100%, absolute shite that I see people posting you have to use this platform or that, what absolute bollox. Whether this loses the club business is debatable but it's certainly a consistent pain in the arse. I genuinely think it must. I already know of a couple of folk who have gave up and never went after a series of failed attempts. Quote
Frank McGarvey' wonky legs Posted July 3, 2018 Report Posted July 3, 2018 We were promised improvements that obviously has not happened terrible service by Interstadia Quote
Lord Pityme Posted July 4, 2018 Report Posted July 4, 2018 As well,as the farce that is the ticket site, Tried in vain four times yesterday to buy a replica shirt online and each time it kicked out me trying to use a different shipping and billing address. Ffs you cant even send a gift now. If the gifted is still interested might pop in the shoo before Sunderland game, if he fancies something else before then thats where the money is going! also having to register for the ticket site, the club shop and the e shop (replica shirts, hospitality etc) seperately is f**king bonkers in this day and age. Its like someone constructed how to lose the most sales and patience among potential customers. Quote
Desnold Posted July 4, 2018 Report Posted July 4, 2018 I have a MacBook pro and had no problems when using Firefox, however Safari was a non starter. Quote
div Posted July 4, 2018 Report Posted July 4, 2018 3 hours ago, Lord Pityme said: As well,as the farce that is the ticket site, Tried in vain four times yesterday to buy a replica shirt online and each time it kicked out me trying to use a different shipping and billing address. Ffs you cant even send a gift now. If the gifted is still interested might pop in the shoo before Sunderland game, if he fancies something else before then thats where the money is going! also having to register for the ticket site, the club shop and the e shop (replica shirts, hospitality etc) seperately is f**king bonkers in this day and age. Its like someone constructed how to lose the most sales and patience among potential customers. I look after the e-store for the club so I'm interested to know more about your problems encountered placing your order. There shouldn't be any issues at all with separate billing and delivery addresses, I can see orders going through today that are going to different places. I'll have a look through the logs and PM you for more details. As to why the stuff is all separate there are reasons for it even if it is a pain in the arse. Quote
Lord Pityme Posted July 4, 2018 Report Posted July 4, 2018 44 minutes ago, div said: I look after the e-store for the club so I'm interested to know more about your problems encountered placing your order. There shouldn't be any issues at all with separate billing and delivery addresses, I can see orders going through today that are going to different places. I'll have a look through the logs and PM you for more details. As to why the stuff is all separate there are reasons for it even if it is a pain in the arse. I know its two or three different suppliers (club, guys in shop etc) but its not a biggie for the club to create a 'Club Account' for each user where they log into first, then click thru to the dept they want to buy from. Got the pm. Quote
stlucifer Posted July 15, 2018 Report Posted July 15, 2018 On 7/4/2018 at 3:43 PM, div said: I look after the e-store for the club so I'm interested to know more about your problems encountered placing your order. There shouldn't be any issues at all with separate billing and delivery addresses, I can see orders going through today that are going to different places. I'll have a look through the logs and PM you for more details. As to why the stuff is all separate there are reasons for it even if it is a pain in the arse. I've never had a problem but I usually get our tickets for our seats. I went to order tonight for Spartans and Sunderland and the site asked me to pick my seat but their was no layout to pick from. Just a blank box. I'm using Microsoft edge on windows. Quote
djchapsticks Posted July 15, 2018 Report Posted July 15, 2018 3 minutes ago, stlucifer said: I've never had a problem but I usually get our tickets for our seats. I went to order tonight for Spartans and Sunderland and the site asked me to pick my seat but their was no layout to pick from. Just a blank box. I'm using Microsoft edge on windows. Same here. I went on and just see a blank screen. Quote
stlucifer Posted July 15, 2018 Report Posted July 15, 2018 3 minutes ago, djchapsticks said: Same here. I went on and just see a blank screen. I just opened it in ie and it works fine. Quote
djchapsticks Posted July 15, 2018 Report Posted July 15, 2018 (edited) 5 minutes ago, stlucifer said: I just opened it in ie and it works fine. That's all I see on my desktop using Chrome, I'll try IE: Edited July 15, 2018 by djchapsticks Quote
stlucifer Posted July 15, 2018 Report Posted July 15, 2018 3 minutes ago, djchapsticks said: That's all I see on my desktop using Chrome, I'll try IE: Exactly what I got with edge. ie definitely works. Quote
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